Your data protection rights under UK GDPR
Last Updated: 1 September 2026
glade-stag is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and explains your rights as a data subject.
glade-stag acts as the data controller for personal information collected through this website and our educational services. As data controller, we determine the purposes and means of processing your personal data.
Contact:
glade-stag
47 Cathedral Square
Glasgow G4 0QZ
United Kingdom
[email protected]
We process personal data under the following lawful bases:
When you book our educational services, we process your personal data to fulfil our contractual obligations. This includes processing bookings, sending confirmation communications, and delivering the services you requested.
We may process data based on our legitimate business interests, such as:
We conduct balancing tests to ensure our interests do not override your fundamental rights and freedoms.
Where we rely on consent, such as for marketing communications, you may withdraw consent at any time by contacting us or using the unsubscribe mechanism provided.
We may process data when necessary to comply with legal requirements, such as maintaining financial records or responding to lawful requests from authorities.
You have the right to obtain confirmation of whether we process your personal data and to request a copy of that data. We will respond to access requests within one month.
You have the right to request correction of inaccurate personal data or completion of incomplete data.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.
To exercise any of these rights, contact us at [email protected]. We may request verification of your identity before processing your request. We will respond within one month, though this may be extended by two months for complex requests.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk
We primarily process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
We implement appropriate technical and organisational measures to protect personal data, including encryption of data in transit, access controls, and regular security assessments.
We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods vary based on the nature of the data and our legal obligations. Details are provided in our Privacy Policy.