Privacy Policy

Last Updated: 1 September 2026

Introduction

glade-stag ("we", "our", "us") is committed to protecting the privacy of visitors to our website and users of our educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit glade-stag.com or engage with our services.

Information We Collect

Information You Provide Directly

When you book our services, contact us, or subscribe to communications, we may collect:

• Name and contact details (email address, postal address)
• Service preferences and booking history
• Communication records and enquiry content
• Payment information (processed securely through third-party providers)

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location data
• Pages visited and interaction patterns
• Referring websites and search terms

How We Use Your Information

We use collected information for the following purposes:

• Processing and managing service bookings
• Responding to enquiries and providing customer support
• Sending booking confirmations and service-related communications
• Improving our website and educational content
• Analysing website usage patterns to enhance user experience
• Complying with legal obligations

Legal Basis for Processing

Under UK data protection law, we process your personal data on the following legal bases:

• Contract: Processing necessary to fulfil our service agreements with you
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving services and website functionality
• Consent: Where you have given explicit consent, such as for marketing communications
• Legal Obligation: Processing necessary to comply with applicable laws

Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors to complete transactions
• Analytics providers to understand website usage
• Professional advisors for legal or accounting purposes
• Authorities when required by law

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Booking records are typically retained for seven years for accounting purposes. Marketing preferences are retained until you withdraw consent.

Your Rights

Under UK data protection law, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data in certain circumstances
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, contact us at [email protected]

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

For questions about this Privacy Policy or our data practices, contact:

glade-stag
47 Cathedral Square
Glasgow G4 0QZ
United Kingdom
[email protected]